Welcome to Unicorn Soap! These Terms of Service ("Terms") govern your use of our website, www.unicornsoap.co (the "Site"), and the purchase of our stain remover spray and other products (the "Products"). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. General Information

1.1. The Site is owned and operated by The Unicorn Soap Company Pty Ltd ("we", "us", "our").

1.2. We sell stain remover products to consumers in Australia and internationally, subject to shipping availability.

1.3. We use third-party service providers, such as Shopify, for order processing and payment transactions. Additionally, we engage third parties for order fulfilment and shipping.

2. Use of the Site

2.1. You must be at least 18 years old or have permission from a parent or legal guardian to use this Site.

2.2. You agree to use the Site for lawful purposes only and in accordance with these Terms.

2.3. We reserve the right to refuse service, terminate accounts, or cancel orders if we believe that a user is violating applicable laws, these Terms, or engaging in fraudulent activity.

3. Orders and Payments

3.1. All orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion.

3.2. Prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST), where applicable.

3.3. Payments are processed securely via third-party providers such as Shopify. We do not store credit card information on our servers.

4. Shipping and Delivery

4.1. We use third-party logistics providers to fulfil and deliver orders.

4.2. Estimated delivery times are provided as a guideline and may be subject to delays beyond our control.

5. Returns and Refunds

5.1. We accept returns for faulty or defective products in accordance with Australian Consumer Law.

5.2. If you receive a defective or incorrect item, please contact us within 14 days of receipt for a replacement or refund.

6. Intellectual Property

6.1. All content on the Site, including text, images, trademarks, and product descriptions, is owned or licensed by us and protected under intellectual property laws.

7. Limitation of Liability

7.1. To the fullest extent permitted by law, we exclude all warranties, representations, and liability for any loss or damage arising from your use of the Site or purchase of our Products.

8. Third-Party Services

8.1. We use third-party services, including Shopify for order processing and payment handling, and other providers for shipping and fulfilment.

9. Privacy

9.1. Our collection and use of your personal data are governed by our Privacy Policy, which complies with Australian Privacy Laws.

10. Governing Law and Disputes

10.1. These Terms are governed by the laws of Australia.

11. Changes to These Terms

11.1. We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact Information

For any questions about these Terms, please contact us at:
Email: clean@unicornsoap.co